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Return Policy

Need to return your purchase? We understand! See our return policy below and please contact our customer service team with questions.

Our Return Policy:

If you are not satisfied with your purchase we are happy to help. We allow returns within 30-days of purchase. All returns must be unused and unopened. To return items you must have a Return Material Authorization (RMA) Number.

  • All items must be returned in original packaging to correct vendor address. Please reference list below.
  • Please ensure all returned packages include the original packing slip, RMA, and customer name.
  • Return shipping costs are not included and will be deducted from your refund.
  • At our discretion, a refund may be issued without requiring a return
  • At this time we do not allow exchanges.
  • Please contact customer service at with any questions.
  • *Please note - due to the policies of the below Brands and distributors we cannot offer exchanges, returns or refunds for products ordered from the following companies: Clarins, Elizabeth Arden, Sisley, Biolage, Kenra, Living Proof, Moroccan Oil, Pureology, Redken

Steps To Request a Return:

  1. Email with your order number and items you wish to return. Please include photos of the unused/unopened or damaged items.
  2. Upon confirmation from our customer service team login to your account & submit a return request for the applicable order to receive your RMA Number from our team.
  3. You will receive your UPS return shipping label(s) from our team. Note the cost of shipping will be deducted from your refund.
  4. Ship item(s) accordingly. Your refund can take up to 30 business days to process.

Please note: If you used a Spa & Wellness Gift Card at checkout the value of that card that was applied to your order will be refunded to you in the form of a Saybine Store Credit.

Vendor Return Addresses



297 State Street, Bldg 1

North Haven, CT 06473




295 NE Gilman Blvd, Suite 201

Issaquah, WA 98027


IMAGE Skincare:

ATTN: RMA Department

7130 Seacrest Blvd

Lantana, FL 33462


Joanna Vargas:

Joanna Vargas Skincare

501 5th Ave, 3rd Floor

New York, NY 10017



Returns c/o Saddle Creek Logistics

105 Eagle Vista Parkway

Atlanta, GA, 30336




16552 Von Karman Ave

Irvine, CA 92606


Osmosis + Beauty:

Osmosis + Beauty

Attn: Customer Service

30746 Bryant Drive #410

Evergreen, CO 80439


PCA Skin:


15820 N 84th Street, Suite 200

Scottsdale, AZ 85260



Phytomer Corporation Warehouse

2550 South 2300 West, Suite 14

West Valley City, UT 84119




ATTN: Returns

1500 NW 94th Ave

Miami FL 33172




200 Commons Way

Rockaway, NJ 07866


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