Saybine proudly accepts The SPA & WELLNESS GIFT CARD By SPA WEEK

Return Policy


Need to return your purchase? We understand! See our return policy below and please contact our customer service team with questions.

Our Return Policy:

If you are not satisfied with your purchase we are happy to help. We allow returns within 30-days of purchase. All returns must be unused and unopened. To return items you must have a Return Material Authorization (RMA) Number.

  • All items must be returned in original packaging to correct vendor address. Please reference list below.
  • Please ensure all returned packages include the original packing slip, RMA, and customer name.
  • Return shipping costs are not included and will be deducted from your refund.
  • At our discretion, a refund may be issued without requiring a return
  • At this time we do not allow exchanges.
  • Please contact customer service at support@saybine.com with any questions.
  • *Please note - due to the policies of the below Brands and distributors we cannot offer exchanges, returns or refunds for products ordered from the following companies: Clarins, Elizabeth Arden, Sisley, Biolage, Kenra, Living Proof, Moroccan Oil, Pureology, Redken

Steps To Request a Return:

  1. Email returns@saybine.com with your order number and items you wish to return. Please include photos of the unused/unopened or damaged items.
  2. Upon confirmation from our customer service team login to your saybine.com account & submit a return request for the applicable order to receive your RMA Number from our team.
  3. You will receive your UPS return shipping label(s) from our team. Note the cost of shipping will be deducted from your refund.
  4. Ship item(s) accordingly. Your refund can take up to 30 business days to process.

Vendor Return Addresses

Beam:

BEAM

297 State Street, Bldg 1

North Haven, CT 06473

 

Hydropeptide:

HydroPeptide

295 NE Gilman Blvd, Suite 201

Issaquah, WA 98027

 

IMAGE Skincare:

ATTN: RMA Department

7130 Seacrest Blvd

Lantana, FL 33462

 

Joanna Vargas:

Joanna Vargas Skincare

501 5th Ave, 3rd Floor

New York, NY 10017

 

Jurlique:

Returns c/o Saddle Creek Logistics

105 Eagle Vista Parkway

Atlanta, GA, 30336

 

Lightstim:

Lightstim

16552 Von Karman Ave

Irvine, CA 92606

 

Osmosis + Beauty:

Osmosis + Beauty

Attn: Customer Service

30746 Bryant Drive #410

Evergreen, CO 80439

 

PCA Skin:

PCA SKIN

15820 N 84th Street, Suite 200

Scottsdale, AZ 85260

 

PHYTOMER:

Phytomer Corporation Warehouse

2550 South 2300 West, Suite 14

West Valley City, UT 84119

 

Sothys:

SOTHYS USA

ATTN: Returns

1500 NW 94th Ave

Miami FL 33172

 

Yon-Ka:

YON-KA PARIS USA

200 Commons Way

Rockaway, NJ 07866

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